Returns & Exchanges
BossMonsta wants you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Please ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier drop-off point and keep your tracking number handy until your refund is processed.